HotList:Scrum master 7 Years profile .. -Quickhirenow

  • Contract
  • GA




Durga Challa

            [email protected]     


Atlanta, GA




7 years of experience as a Scrum Master with a keen ability to understand and contribute to help with complex systems. I focus on removing impediments for Teams by providing a transparent environment, paying close attention to details while facilitating, inspecting, and quickly adapting as needed. I am a hands-on leader who possesses the skills to motivate and lead others to work together within tight deadlines. I am equipped with an outstanding commitment to provide the highest standards of professional and personal service to internal and external stakeholders. I also could network, build, and maintain great working relationships.




●        Agile Frameworks – Scrum

●        JIRA, Confluence, MIRO & JIRA Portfolio

●        Proficient knowledge of Microsoft Office applications (Excel, Word, PowerPoint, Outlook)

●        Proficient knowledge of desktop operating systems

●        Agile Values & Principles

●        Conflict resolution

●        Story Pointing/Relative Sizing

●        Stakeholder Engagement

●        Team Mentoring

●        Software Development Life Cycle (SDLC)

●        Team Coaching

●        Strong customer service focus

●        Problem solver

●        Analytical thinker

●        Committed learner.






MBA (HR & Marketing) from Adhiparasakthi Engineering College, Anna University, India 2010

B.Sc. (Microbiology) from JMJ College for women, Acharya Nagarjuna University, India 2008





Certified Scrum Master(CSM)

Certification ID: 001502831


Professional Scrum Master(PSM 1)




Professional Experience



Syncron, Tampa, FL                                                                 October 2022 – Present

Scrum Master

●        Act as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.

●        Assesses multiple Scrum team’s performance, baseline results, identify pain points and develop strategy for a future state.

●        Collaborates with product owners, Agile teams, technologists, and other Scrum masters to define solutions and drive progress towards incremental delivery of value.

●        Facilitates all sprint events to realize full team engagement, coaches’ teams in Agile principles and best practices and provides necessary training to create shared understanding and positive mindset.

●        Provides extensive and effective guidance on Agile Scrum processes and methodologies to multiple and distributed teams of Agile that improves quality and productivity.

●        Drives team success through shared vision and recognition of quality performance at review.

●        Monitored product backlog health check and supports Scum framework for monthly sprint releases.

●        Assists teams to remove impediments by facilitating problem solving workshops and relentless improvement.

●        Resolve team’s problems and assist with internal and external communication, transparency, and radiated information.

●        Track and effectively communicate team velocity and sprint/release progress to all affected teams and management.

●        Update Agile tracking systems to provide transparency on product and sprint backlogs.

●        Work with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.




PTC, Boston, MA                                                                                  April 2021 – Sept 2022

Scrum Master                                                                                                  

●        Led all scrum events including: DSUs, refinement, sprint planning, review, retrospective with development team.

●        Served as the main point of contact to drive effective communication through all project phases. 

●        Worked closely with management and technical stakeholders to clarify Status, project details, schedule for all projects.

●        Served as a scrum master facilitating Agile teams focused on product enhancement.

●        Successfully introduced Agile to design and development teams comprising over 20 team employees.

●        Continually refined and evolved agile process practices for predictable and rapid software development and delivery result in hitting 99% of deadlines.

●        Implemented Agile methodologies using scrum framework through the organization.

●        Served as the main point of contact to drive effective communication through all project phases. 

●        Worked closely with management and technical stakeholders to clarify Status, project details and schedule for all projects.

●        Maintained records for all requirements, applications, correspondence, documents, and financial status.

●        Provided technical resource solution strategies for Financial Services staff/colleagues.

●        Coached, mentored, and trained existing and new team members. 



Track Talents Inc. Hyderabad, India                                         Sept 2019 to March 2021

Scrum Master

·         Responsible for implementing, facilitating, and enabling the scrum and agile process at leadership and team level for the continuous maintenance and enhancement of a data pipeline.

·         Acted as a servant leader and ensured adherence to scrum practices to continually improve team’s performance, value, and functionality delivery.

·         Supported the delivery team through multiple elevations, CR creations, and production issue tracking, resolution, incident tracking and necessary escalation.

·         Facilitated scrum ceremonies (sprint planning, daily scrum, sprint review and retrospective) at regular cadence and ensured there was full engagement.

·         Created and maintained team’s work visibility using agile tools such as JIRA, Confluence, and Mural.




IT Contract Inc. Hyderabad, India                                     March 2016 to August 2019

Project Coordinator


●        Managed team of developers working on IT Contract support system, helping to build product solutions for IT staffing needs of different user groups.

●        Managed & supported timely upgrade of portal & support query routing to respective groups.

●        Acted as point of contact for all queries, deliveries, and escalation for the portal team.

●        Managed budget, scheduling, and Task order up for overall program.

●        Utilize abilities and skills of individuals and foster a feedback culture to support team building and development.

●        Provide effective defect tracking and management to ensure highest quality software.

●        Design and implement test suites that exercise and validate product functionality in the most efficient way.

●        Provide test scenarios and feature files with detailed steps for automation to enhance testing efficiency.



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