Job Title: UX Architect
Location: REMOTE or Memphis, TN (needs to work CST hours)
Duration: 18 Months + Extensions (Long-term contract)
Need LinkedIn and Portfolio Link at the time of submission
Job Description:
The UX Architect drives the experience architecture across digital products that enable anyone to effectively support the mission in the ways they want. Through leading collaborative and strategic qualitative and quantitative analysis, research, discovery and design-thinking activities, the UX Architect is focused on painting the bigger picture of Digital Product experiences, enabling a shared understanding of the product-driven user and customer journeys, information architecture ecosystem and audience definition.
The UX Architect is accountable for understanding user sentiment and driving measurable audience behavior change that delivers on business outcomes within or beyond a specific Product vertical. This role requires an individual with a high degree of empathy who possesses strong problem-solving skills, independent self-direction, and an aptitude for team collaboration and open communication.
ESSENTIAL JOB FUNCTIONS:
- Works under the supervision of the Sr UX Architect to prioritize, plan, and execute critical design initiatives that advance key product goals.
- Drives the creation, socialization, iteration and maintenance of research-driven artifacts (customer journeys, audience personas, information architecture ecosystem maps, etc.) to effectively express and track user needs, goals, motivations and pain-points of target audiences, and utilize these artifacts to identify, propose and prioritize the most critical opportunities for experience iteration and improvement.
- Applies user research, discovery and design thinking activities to drive a collective empathy and understanding of the needs, goals and motivations of target audiences and/or users of a digital product to influence prioritization and drive experimentation.
- Leads collaborative user research (such as user interviews, audience surveys, etc.), discovery and design thinking activities to gain a deep and collaborative understanding of user needs, goals and motivations to inform top-level Product objectives and goals.
- Guides the identification of the most useful and appropriate experimentation methodologies (A/B Testing, Usability Testing, etc.) and conduct research and analysis (discovery sessions, interviews, and surveys) opportunities within the scope of the product or audience journey.
- Ensures that usability, accessibility, brand alignment and consistency considerations are at the forefront of all digital product design and architecture decisions.
- Works within and across cross-functional, agile teams inclusive of Product Managers, User Interface Developers, Content Strategists, Agile Delivery Managers and Business Partners and others to establish an audience-led perspective across all, contributing to organizational UX maturity.
- Working knowledge of UX tools (Axure, Figma, Confluence, JIRA, Mural, Adobe Analytics) Ability to perform user discovery via facilitating workshops and conducting interviews and surveys with both internal and external users.
- Must absorb qualitative and quantitative data to develop and communicate compelling narratives that can influence and inform stakeholders.
- Facilitates effective and efficient user-centered design workshops to build empathy with user audiences, understand business objectives, identify user needs, and collaboratively ideate digital solutions and features with diverse groups.
Recruiting Notes:
1. What kind of candidates are we looking for?
Candidates who:
- Have experience in user experience (UX) architecture or design, with a strong focus on digital products.
- Demonstrate a mix of strategic thinking and hands-on design and research skills, including user research, design thinking, and journey mapping.
- Exhibit empathy for end-users and possess strong problem-solving abilities.
- Have experience in collaborating across cross-functional teams in Agile environments, including working with Product Managers, Developers, and Content Strategists.
- Are adept in both qualitative and quantitative research methodologies and understand how to turn insights into actionable recommendations.
2. What kind of job titles would this person have had in their past?
- UX Designer
- UX Architect
- Information Architect
- Product Designer
- Interaction Designer
- User Researcher
- Design Strategist
- Digital Experience Architect
- Experience Designer
- Design Thinking Consultant
3. What skillsets are we looking for?
- Research Skills: Expertise in conducting user research (e.g., user interviews, surveys, usability testing) and analyzing qualitative/quantitative data.
- Design Thinking: Experience facilitating workshops, ideation sessions, and prototyping.
- Tool Proficiency: Familiarity with UX tools like Axure, Figma, Adobe Analytics, JIRA, Mural, and Confluence.
- Information Architecture: Ability to create customer journeys, personas, and ecosystem maps.
- Collaboration: Proven success working in Agile teams and across functional areas.
- Usability and Accessibility: Knowledge of usability testing and accessibility standards.
- Communication: Excellent ability to create compelling narratives and present research findings effectively.
Thanks & Regard
Shipra Kashyap
Senior Technical Recruiter
GVR Infotek LLC
Email ID: Shipra.kashyap@gvrinfotek.com
From:
Shipra Kashyap,
GVR INFOTEK LLC
shipra.kashyap@gvrinfotek.com
Reply to: shipra.kashyap@gvrinfotek.com