Urgent position of Business Analyst Associate with CCW in Advanced Services (EX – Cisco Must) (Interview Tomorrow)
Type – C2C
Supporting the end-to-end lifecycle of Advanced Services transactions, including quoting, ordering, and delivery.
Ensuring smooth execution of service contracts within (Cisco Commerce Workspace ) CCW.
Extracting, analyzing, and interpreting transactional data from CCW to identify trends, bottlenecks, or optimization opportunities.
Generating insights to improve the efficiency and accuracy of service transactions.
Assisting Cisco’s partners and customers in navigating CCW for Advanced Services transactions.
Providing training or documentation to improve user experience with CCW.
Working with sales, delivery, and operations teams to ensure CCW processes support broader business objectives.
Addressing issues or changes in service requirements within the CCW platform.
Service Contract Renewals: Managing renewals of customer service agreements through CCW.
Custom Service Configurations: Configuring tailored Advanced Services packages based on customer needs.
Order Tracking and Escalations: Monitoring the status of orders and resolving any transactional issues.
Please share to Clark@vkoresolutions.com
From:
Clark Adam,
VKore Solutions
clark@vkoresolutions.com
Reply to: clark@vkoresolutions.com