Techno Functional Business Analsyt — Charolette NC

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Hi,

Title : Techno Functional Lead BA

Duration: Charlotte, North Carolina (Day 1 onsite & Hybrid Model)

 

Expertise in IVR systems and Conversational AI platform ,

BRDs, functional specs, user stories, Experience with system

integration involving telecom platforms (e.g., billing systems, BSS, CRM).

 

Updated JD:

•            Experience with Conversational AI projects and Kore AI. Intent of the role is identification and development along with Business View is an added advantage

•            Telecom or CRM ideally IVR related experience & services or other related industry experience

•            Experience with system integrations bonus experience with implementation with IVR and Conversational AI (any platform)

•            LC/NC Framework (knowledge)

•            Expertise in working closely with stakeholders to gather, document, and analyze business requirements, especially IVR systems.

•            Proficiency in creating business documentation such as BRDs, functional specs, and process flows.


From:
Rakesh,
Blue Ocean Ventures
rakesh.d@blue-oceanventures.com
Reply to:   rakesh.d@blue-oceanventures.com