Technical Lead Conversational AI Integration Resource

C2C
  • C2C
  • Anywhere

Role: Technical Lead Conversational AI Integration Resource

Location: Charlotte NC and St Louis MO (Onsite)

Job Description:

Recent experience with Conversational AI projects and KoreAI (optional).

Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using Kore AI, across IVR, chat, and voice platforms.

Intent identification and LLM development

Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).

Proficiency in integrating AI solutions with RESTful APIs and external services.

Knowledge of web services, data retrieval, and integrations.

Hands-on experience with conversational AI platforms, frameworks, and tools.

Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.

Work with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.

Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.


From:
Sai Kumar,
Saransh INC
saikumar.p@saranshinc.com
Reply to:   saikumar.p@saranshinc.com