Role name: Salesforce Product Owner/Business Analyst
Digital : Salesforce Einstein Analytics
Experience (Years): 8-10
Location – Urbana, MD
Keywords: Role Overview: The Salesforce-experienced Product Owner/Business Analyst will bridge the gap between business needs and technical solutions, ensuring that Salesforce implementations meet organizational goals. This role involves gathering requirements, defining user stories, and working closely with development teams to deliver high-quality Salesforce solutions.
Key Responsibilities:
• Liaison Role: Act as the primary liaison between business stakeholders and the development team.
Ensure clear communication and understanding of business requirements.
• Requirement Gathering: Gather and document business requirements, user stories, and acceptance criteria for Salesforce projects. Ensure that requirements are well-defined and aligned with business objectives.• Product Backlog Management: Prioritize and manage the product backlog, ensuring alignment with business goals. Continuously refine and prioritize the backlog based on stakeholder feedback and changing business needs.• Collaboration: Work closely with developers to design and implement Salesforce solutions that meet business needs. Facilitate collaboration between business and technical teams to ensure successful project delivery.• User Acceptance Testing: Conduct user acceptance testing to ensure that delivered solutions meet the defined requirements. Identify and resolve any issues or discrepancies.• Training and Support: Provide training and support to end-users on Salesforce functionalities. Ensure that users are well-equipped to utilize Salesforce effectively.• Continuous Improvement: Continuously monitor and improve Salesforce processes and workflows. Identify opportunities for optimization and implement best practices.• Documentation: Create and maintain detailed documentation, including business requirements, user stories, acceptance criteria, and training materials.Qualifications:• Education: Bachelors degree in Business Administration, Information Systems, or a related field.
From:
Nitin Kumar,
KNK
nitin.k80@knkglobaltalents.com
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