Hope you are doing well!!
We do have Urgent opening for the below position. Please do find the job description below for your reference. Would appreciate if you can share your updated resume along with the expected rate.
Incident Manager
San Jose, CA
6-12+ months CTH
- Experience as Incident Manager able to quickly and efficiently and minimizing the impact on business operations.
- Ensure timely escalation and resolution of incident while adhering to SLAs. Drive root cause analysis and corrective action procedures for high-impact incidents.
- Ensure continuous communication with key stakeholders and prepare incident reports and deliver post-mortem analyses.
- Mentor and coach Juniors and inspect the Incident report regularly and identify the area of improvements and apply best practices.
- Partner with change management team to ensure the application/product availability.
Thanks & Regards,
From:
Rupesh,
Siriinfo
rupesh@siriinfo.com
Reply to: rupesh@siriinfo.com