Hope you are doing well,
This is Kiran from “GAC Solutions” . I have an excellent job opportunity with one of our premier clients. Since it is an urgent requirement your prompt response is appreciated.
The following is a brief job description for your reference.
Role: Nice Developer
Location: NYC – Remote
Duration: Long term contract
Job description:
• Lead technical resources for NICE CXone implementations (NICE IS A MUST)
• Create technical documentation for detailed designs as per the business requirements.
• Ownership and responsibility for E2E design of the CCaaS architecture including, Routing strategy, ACD and IVR design, API and data integrations and AI Solutions
• Design and maintain reusable code libraries.
• Advise on testing strategy and provide input into test plans.
• Responsible for estimating and overseeing technical efforts for all phases of the project.
Must Have Skills:
• 10 or more years’ experience in building and managing Contact Center tech stack
• 5 or more years of E2E experience in designing and building NICE CXone platforms
• Experience in migrating from on-prem contact center platforms to CcaaS platforms
• Experience with enterprise level CCaaS architecture
• Experience with Cloud Network infrastructure
Thanks,
Kiran
Senior Recruiter
‘Experts in Digitalization and Engineering – Enterprise 4.0’
From:
Kiran Nagani,
GAC Solutions
kiran@gacsol.com
Reply to: kiran@gacsol.com