Job Description:
Job Title: Tech Lead
Location: Phoenix, AZ (Onsite- Need only locals)
Job Description
• At least 8 years of experience in production support, design, development, testing, deployment of applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, NET WebForms, Entity Framework & Stored Procedures
• Good knowledge on the Microsoft platform with expertise on .Net frameworks (4.0, 5.0) & .Net core.
• Support Experience using ITSM Support tools Management like ServiceNow, or Service Cloud for tickets/Incident
• Familiarity/experience in ITIL concepts, processes and fundamentals
• Ready to work in Production Support and Maintenance Projects, Regular Support Activities – Ticket monitoring, Application monitoring, Incident Resolution, Request handling, etc.
• Prior experience with Confluence and Control-M jobs.
• Strong working knowledge of Microsoft office products.
• Experience with end-user interactions in Teams and perform screenshare to assist with application related problems.
• Excellent troubleshooting and communication skills
• Good understanding of Customer Support metrics and SLAs
Top Skills Required
MS SQL Server
MVC
Regards,
John Richardson,
Technical Recruiter
Themesoft Inc.,
From:
John Richardson,
Themesoft Inc
john@themesoft.com
Reply to: john@themesoft.com