Dear Partner,
Good Morning ,
Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for * End-User Support Specialist, Peoria IL, Onsite need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated.
Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.
Candidate Submission Format – needed from you
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./ Year of graduation
University Name, Location
Last 4 digits of SSN
Country of Birth
Contractor Type
DOB: mm/dd
Home Zip Code
Assigned Job Details
Job Title : End-User Support Specialist
Location: Peoria IL, Onsite
Rate : Best competitive rate
Local candidates only
End User Support
- Provide Level 1 and Level 2 support for desktop systems, software applications, and peripherals.
- Diagnose and resolve hardware, software, and network issues for end-users.
- Respond to tickets and service requests within established SLAs.
Desktop Management
- Install, configure, and maintain desktop hardware and software, including operating systems and applications.
- Deploy and manage devices using enterprise tools such as SCCM, Intune, or similar platforms.
- Image, configure, and deploy computers and other devices for new users or upgrades.
- Perform regular updates, patches, and upgrades on desktop systems.
- Ensure antivirus, endpoint protection, and system security are up to date and functioning effectively.
- Monitor desktop system performance and identify potential issues proactively.
Documentation and Training
- Maintain detailed documentation of configurations, changes, and support requests.
- Create user manuals and guides for common tasks and procedures.
- Provide training to end-users on system use and best practices.
- Assist with onboarding new employees by setting up and training them on their desktop systems.
Required Skills & Experience
- Proficiency with Windows and Apple iOS operating systems.
- Experience with desktop imaging and deployment tools like SCCM, Intune, or similar.
- Experience with Active Directory and Group Policy.
- Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP).
- Must have certifications such as CompTIA A+, Microsoft Modern Desktop Administrator.
Additional Requirements
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work with the IT team to ensure alignment of desktop systems with broader IT infrastructure.
- Ability to organize and prioritize workload and work with minimal direction.
- Accurate attention to detail.
Thanks and Regards
Nancy
Talent Acquisition | Nukasani Group Inc
Tel: (630)-339-3525
Email: Recruiter5@nukasanigroup.com
www.nukasanigroup.com
1001 E Chicago Ave, Unit B 111, Naperville IL 60540.
From:
Nanacy,
nukasanigroup
recruitment@nukasanigroup.com
Reply to: recruitment@nukasanigroup.com