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Please find the below Job Description and let me know if you are interested in applying for this position.
Position: AWS Cloud Engineer with Virtual Endpoints Experience
Duration: Contract
Location: Mountain View, CA (Hybrid)
Job Description:
Role Description:
- This role is a key technical support position responsible for providing timely and effective assistance to internal users, including a large influx of seasonal employees during the tax season, on a variety of issues related to endpoint devices, cloud infrastructure, and software applications.
- The successful candidate will possess strong technical skills, excellent communication, and a customer-centric approach.
- This role requires a proactive individual who can work independently and as part of a team to ensure smooth IT operations and end-user satisfaction, especially during peak periods.
Deliverables:
- AWS Workspaces Installation and Setup
- Configuration of AWS Workspaces
- Upgrades and Maintenance AWS Workspace
- Assists with the installation, configuration, upgrades, maintenance, and operation of physical and virtual endpoints (AWS Workspaces).
- Create and maintain devices configuration, procedural and technical documentation.
- Troubleshoots and resolves incidents.
- Develops and maintains physical and virtual standards and operational documentation. Standard SOPS, Runbook etc.
- Respond to communications from customers regarding problems or concerns in a timely and professional manner.
- Maintain and develop strong relationships with customers with direct interaction with focus on improving customer’s perception of on time delivery, quality, responsiveness, problem solving, and service.
- Other duties assigned as needed
Required details for submission
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Thanks & Regards
Venkat Ram
Talent Acquisition Manager
+1 (908) 864-9002
Neo Tech Solutions, Inc.
Suite 204, 515 Plainfield Ave, Edison, NJ 08817
From:
Venkat Ram,
Neo Tech Solutions, Inc.
venkat@neotechusa.com
Reply to: venkat@neotechusa.com