Job Title : Database Operations Manager
Location : Hybrid Plano, TX or Richmond, VA (only locals)
Duration : 03 months will extend
MOI : Skype+ F2F
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Job Description:
Seeking an experienced Database Operations Manager with a minimum of 5-6 years of hands-on experience in monitoring, triaging, and resolving mission critical production database issues, and experience managing an operations team. You will manage a team of onshore and offshore team members responsible for L1/L2 database support. You will drive operational maturity, coordinate on call rotations, ensure availability of resources during outages and major issues, drive resolution of issues or escalate when required.
Responsibilities:
Ensure team availability for L1 and L2 support for SQL, Sybase, and Oracle databases
- Coordinate support during high severity incidents to restore service in a timely manner
- Monitor, prioritize, and track issues until resolved.
- Flexibility with working hours to support customer needs
- Compile and provide updates to stakeholders on outages and availability, including metrics, performance against defined service level objectives, and overall operational health
- Coordinate with L3 and L4 resources when escalation is required
- Lead incident reporting and facilitate participation in postmortems involving prioritizing enhancements
- Resolve issues with schedule database maintenance
- Execute planned database code releases from app. teams
- Schedule, coordinate, and install required database patches and updates
- Manage crisis situations
Required:
- Minimum 6-8 years of experience supporting Database operations in an enterprise production environment for SQL Server, Sybase, and Oracle (must have at least two of the three)
- 3-5 years of leadership experience managing a database operations team
- Experience in an Agile/Scrum env.
Azure Cloud, DevOps experience are preferred
From:
Subhra Mallick,
Adventa Tech
subhra@adventatech.com
Reply to: subhra@adventatech.com