Job Title: ServiceNow Solution Architect
Location: Remote
Duration: 6+ months contract
Job Description:
- 12+ years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Analyst etc.)
- Proven track record in independently managing end-to-end ServiceNow implementations for application suites ITSM, CSM & SPM
- Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations
- Minimum 5 years of experience with hands on experience in solution design, pricing, effort estimation, solution defense and drafting Statement of work.
- Strong understanding of ServiceNow versions, features and licensing models.
- Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
- Experienced working in an onsite – offshore model; managing offshore teams remotely.
- Must have experience in independently driving discovery, design and ‘art of possible’ workshops with customers and can identify and map business requirements against platform capabilities.
- Must have developer background and should be able to write scripts
- Strong domain expertise in two or more of the following areas:
- IT Service Management
- Customer Service Management
- SPM
- Strong working knowledge on all the below ServiceNow application suites:
- ITSM
- CSM
- SPM
- Must be ServiceNow certified
- One or more Certified Implementation Specialist (CIS) certifications
- CMA / CTA will be preferred
From:
Prashant,
Veridian Tech Solutions, Inc.
d.prashant@veridiants.com
Reply to: d.prashant@veridiants.com