Hi,
I hope you are doing well.
I am Raj from NITYA Software Solutions Inc.
I’ve included below the job description, please let me know if you are interested, and reply with one updated resume, which I’ve expected.
Role: Help Desk Technician
- Degree in an IT-related field or equivalent experience
- 2+ years of working experience as 1st Level Support / User Helpdesk
- Solid expertise in current Microsoft desktop operating systems and application software
- MS Windows 10 / MS Server 2016, 2019/ MS Office 2016, 2019 / MS Exchange 2013, 2019 / MS SCCM
- Solid knowledge of personal computer hardware configuration and setup
- Basic knowledge of DNS, FTP, TCP/IP, file and print servers
- Experience in using Active Directory, Creating and managing accounts
- Strong interpersonal and relationship-building skills, conducive to team development
- Excellent telephone and face-to-face communication skills
- Ability to multitask in a challenging, fast-paced environment
- Good communications skills in English, both verbal and written
- Creative and innovative in problem solving
- Availability to work after hours and weekends
- Capable of writing and presenting detailed documentation
Thank you,
Rajkumar
EMAIL ID:rajkumar.v@nityainc.com
NITYA Software Solutions Inc.
From:
rajkumar,
NITYA Software Solutions Inc.
rajkumar.v@nityainc.com
Reply to: rajkumar.v@nityainc.com