ABOUT THE ROLE
Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.
• Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
• Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.
• Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
• Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
• Experience with wireless Intune MDM for configuration of wireless settings for devices
• Experience in managing general technology incidents and leading them to resolution.
• Understands best practices in service management including contract and vendor management in an outsourcing or shared service
- Responsible for responding to and resolving customer/agency escalations
Recommended Knowledge/Experiences:
• Experience in State/Agency is a plus. ITIL Foundations certification desirable
• Experience deploying and managing broadband circuits and wireless phone solutions
• Experience in cloud networking
• Experience with Thousand Eyes network monitoring tool
|
Skill |
Required / Desired |
Amount |
of Experience |
|
Knowledge of and experience with data and network monitoring technology |
Required |
3 |
Years |
|
Network expertise required to specify business requirements for current and future network services |
Required |
3 |
Years |
|
Networking incident management |
Required |
3 |
Years |
|
Experience working in a State government/agency |
Desired |
3 |
Years |
|
Cloud networking experience |
Highly desired |
3 |
Years |
|
Responsible for responding to and resolving customer escalations |
Required |
3 |
Years |
|
Experience with commercial broadband circuits (i.e. Comcast, etc.) |
Required |
3 |
Years |
|
Question 1 |
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? |
|
Question 2 |
Please list candidate’s email address. |
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Question 3 |
Role requires 4 days on site each week (NO Exceptions). If selected, does your candidate agree to that arrangement? |
|
Question 4 |
Mgr prefers local Richmond candidates bc of the onsite requirement. If indicate your candidate lives in Richmond and their phn# and locations on resume do not confirm they are in RVA then PLEASE upload (under Reference Tab) either a recent (local) utility bill or driver’s license with their name and local RVA address to confirm. Do this AT TIME OF SUBMIITAL so it’s in Vector when I review the submittal. I may not have time to revisit so upload when you upload the resume. |
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Question 5 |
Mgr will do initial web based IV but reserves the option to request a follow up IN PERSON interview if team believes its necessary. Does your candidate agree to an IN-PERSON Interview if requested? |
From:
Vikas,
Cyber Resource
vikas@cyber-resource.com
Reply to: vikas@cyber-resource.com