Cisco Contact Center Infra Build Design Lead

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Hi,

Greetings of the day!

 

I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well.

 

Job Title: Cisco Contact Center Infra Build Design Lead

 

Location: MOUNT LAUREL, NJ (Work from Office)

Duration: Long Term Contract

 

Job Description :

• 10 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. Telephony, call recording, routing, reporting, IVR, CTI, IPT, WFM etc.)

• 5 yrs. experience with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM)

• 3 yrs. in planning and development of large contact centre infrastructure including design, integration, deployment, and upgrading

• Broad network exposure: routing, switching, VOIP, MPLS, SIP, etc. (ideal)

• Java development, ability to write and understand Java code (Required)

 

 

 

 

Thanks & Regards,

 

Pradeep Sharma
Email: pradeep.sharma@scalable-systems.com 

“Scalable Systems is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.”

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From:
Pradeep,
Scalable Systems
pradeep.sharma@scalable-systems.com
Reply to:   pradeep.sharma@scalable-systems.com