Hi,
I hope you are doing well.
I am Raj from NITYA Software Solutions Inc.
I’ve included below the job description, please let me know if you are interested, and reply with one updated resume, which I’ve expected.
Role: Technical Services Systems Integration
- Bachelor’s degree or equivalent in Information Technology or Computing or related field.
- Certifications such as NICE plus 3 additional – NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification.
- Additional certifications such as Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; ICE Inform; Avaya VOIP Integrations; Cisco VOIP Integrations; Encryption; Multiple Data Centers (MDC); NICE Real Time Authentication; NICE Trade Recording.
- Avaya certifications plus 3 additional – Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya Experience Portal Administration; Verint.
- Additional certifications such as – Workforce Management (WFM); Interactions; Speech; DPA
- Additional certification – *AQM + Authentication + Security + SSL.
- Genesys – Foundational Courses – Genesys Cloud CX – Implementation; Genesys Cloud CX – Contact Centre Administration; Genesys Cloud CX – Reporting and Analytics.
- Genesys – Level 4 – Genesys Cloud – Edge Networking; Genesys Cloud – Edge BYOC Premise Configuration; Genesys Cloud – Edge How it Works; Genesys Cloud – Edge WebRTC; Genesys Cloud – Edge Survivability; Genesys Cloud – Edge BYOC Premises and Edge Introductory Concepts; Genesys Cloud – Edge Troubleshooting; Genesys Cloud – API Conversation Management; Genesys Cloud – API User Management; Genesys Cloud – API Workforce Management; Genesys Cloud – API Real-Time Reporting; Genesys Cloud – API Quality Report Generation; Genesys Cloud – API Historical Report Generation; Genesys Cloud – API Authorization.
- Genesys Cloud – API Introduction to the Platform API; Genesys – Decisions Administration; Genesys – Decisions Strategic Planning.
Thank you,
Rajkumar
EMAIL ID:rajkumar.v@nityainc.com
NITYA Software Solutions Inc.
From:
rajkumar,
NITYA Software Solutions Inc.
rajkumar.v@nityainc.com
Reply to: rajkumar.v@nityainc.com