The Business Analyst must be prepared to:
· Develop and document business processes to illustrate current and future state
· Gathering stakeholder feedback, categorizing and prioritizing information
· Review and analyze user feedback to identify common themes, trends and recommend areas for improvement
· Stay connected with users, keeping them informed about the status of their submitted recommendations
· Convert user feedback into actionable user stories (within JIRA) that reflect the desirable business process
· Must have worked in prior Salesforce implementation and have required Salesforce skillset
· Be prepared to draft test cases that are user friendly and make sense
· Confirm system meets submitted requirements by actively participating in system testing activities
· Support end user testing activities by tracking progress and conducting any required follow ups
· Communicate findings, recommendations and project updates to the Apple Matters core team
· Must be comfortable liaising between technical and business team membersAdditional Requirements
· Minimum 5 years of experience serving as a Business Analyst
· Experience in Legal Operations a plus
· Experience with business process modeling; mandatory
· Familiarity using Apple based tools required (JIRA, Miro, Chorus, Quip, Keynote, Wrike); mandatory
· Excellent verbal and communication skills; mandatory
· Self motivated and able to work with minimal supervision; mandatory
· Collaboration, communication, interpersonal, problem-solving, decision-making skills and attention to detail; mandatory
Thanks
Debasish Pattnaik
From:
DEBASISH PATTNAIK,
MRTECHNOSOFT
d.pattanaik@mrtechnosoft.com
Reply to: d.pattanaik@mrtechnosoft.com