Job Title: Cloud Engineer
Location: Lansing, MI 48933 /Hybrid
Note: Locals are highly Preferred
Duration: 6 + months
Job Description:
Top Skill & Years of Experience Required:
- 5 + years Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]
- 4+ Years NICE CXOne Studio experience [3+ years of experience preferred]
- 3 + Years Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred]
- 5 + Years Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred]
Desired:
- Experience in Contact Center Dashboard Creation
- Experience with Salesforce
- Base knowledge of intersystem networking, and data traffic flow between components.
- Ability to troubleshoot end to end Call center application including Chrome and Edge issues when
- interacting with a Web based application like Salesforce/ Microsoft Dynamics.
Thanks & Regards
Charan
Anveta, Inc.
1333 Corporate Drive, Suite #108
Irving, TX 75038
charan@anveta.com
https://www.linkedin.com/in/charan-reddy-ba6450236/
From:
Charan,
Anveta
charan@anveta.com
Reply to: charan@anveta.com