Hi Professionals
Title: Manhattan OMS Consultant (L2/L3 support)
Location: Remote
Retail industry experience is Required
Job Description
We are seeking for Manhattan OMS (Order Management System) Consultant with atleast 7+ years of experience. The consultant is responsible for providing L2/L3 support for Manhattan OMS, ensuring the smooth operation of order management processes in a retail, distribution, or e-commerce environment. The Support Consultant is responsible by ensuring that the OMS system integrates seamlessly with other business applications and should also take care of system maintenance and providing recommendations for system improvements to optimize business operations
Essential Requirements and Qualifications:
- Minimum of 7+ years in IT project experience, with at least 3+ years of experience in Retail Manhattan OMS production support within the retail industry
- Strong experience with Manhattan OMS, including system administration, configuration, and troubleshooting.
- Understanding of retail and distribution business processes, including order fulfillment, inventory management, and logistics.
- Understanding of order management workflows, inventory management, and supply chain processes.
- Proven experience in working on complex IT projects in a production environment, particularly in the retail sector
- Experience in handling critical production incidents, troubleshooting complex issues, and leading post-incident reviews
- Provide L2/L3 support for issues related to Manhattan OMS, handling more complex problems escalated from L1 support teams
- Troubleshoot, analyze, and resolve OMS-related issues such as order processing error
From:
Bharath Ram,
Activesoft Inc
bharath@activesoftinc.com
Reply to: bharath@activesoftinc.com