IT Service Delivery Manager

C2C
  • C2C
  • Anywhere

Position: IT Service Delivery Manager

Location: [Atlanta,GA]

Job Type: Contract


Main Responsibilities:

  • Oversee all aspects of IT Technology Services delivery, including Application and Infrastructure projects.
  • Ensure Operational Stability, IT Change Management, and Service Delivery for core business and end-user programs.
  • Manage end-to-end risk management processes, including lifecycle management, information security, and GxP compliance.
  • Lead projects of varying sizes with limited supervision, using Agile methodologies and tools throughout the software development lifecycle (SDLC).
  • Collaborate with field service teams, manage team resources, and provide support for Asset Management, Desktop Services, and Desktop Support.
  • Optimize IT service management to maximize value delivery.
  • Leverage knowledge of Life Sciences or GxP processes to support regulated environments.

Qualifications:

  • Education: Bachelor’s degree in Information Technology, Computer Science, Supply Chain, or a related field—or equivalent experience.
  • Proven experience in building and deploying business solutions, preferably within Supply Chain systems (e.g., MES).
  • Experience in delivering IT solutions in regulated environments, ideally in Life Sciences (GxP).
  • Strong understanding of risk management, compliance frameworks, and optimization practices.
  • Expertise in IT infrastructure delivery, application development, and support services.

Preferred Skills:

  • Hands-on experience in deploying solutions that align with industry regulations.
  • Knowledge of asset management and field service management processes.
  • Familiarity with Agile tools and methodologies for efficient project management.

 

Thanks

Debasish Pattnaik

d.pattanaik@mrtechnosoft.com

www.mrtechnosoft.com


From:
DEBASISH PATTNAIK,
MRTECHNOSOFT
d.pattanaik@mrtechnosoft.com
Reply to:   d.pattanaik@mrtechnosoft.com