Hi
Role – Sr. Functional Salesforce Business Analyst
Remote
Additional Skills
1. Business Analysis 2. Some Salesforce exposure (front or back end) 3. JIRA 4. Good People Person
Job Description
We are looking for a skilled Business Analyst with expertise in Salesforce Experience Cloud. The role involves leveraging Salesforce’s capabilities to enhance stakeholder experiences and articulating low/no-code solutions to both technical and non-technical stakeholders. The ideal candidate should have extensive experience in no-code and low-code development to create and manage user-friendly solutions on the Salesforce Experience Cloud platform. While Salesforce knowledge is essential, strong business analyst skills are highly valued.
Key Responsibilities:
- Ability to easily explain technical concepts in simple, non-technical language to make information relatable and engaging for business stakeholders
- Ability to train users on how to use low-code tools effectively
- Design, develop, and implement solutions on the Salesforce Experience Cloud platform using no-code and low-code tools.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Configure Salesforce Experience Cloud to meet business needs, including creating and managing communities, portals, and sites.
- Utilize Salesforce’s declarative tools, such as Flow, Process Builder, and Lightning App Builder, to automate business processes and enhance user experiences.
- Provide ongoing support and maintenance for Salesforce Experience Cloud solutions, including troubleshooting and resolving issues.
- Stay up-to-date with the latest Salesforce features and best practices to continuously improve the platform’s capabilities.
- Conduct training sessions and create documentation to ensure end-users are proficient in using the Salesforce Experience Cloud solutions.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience with Salesforce Experience Cloud, including no-code and low-code development.
- Strong understanding of Salesforce’s declarative tools and capabilities.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and interpersonal skills (written and verbal), with the ability to effectively collaborate with stakeholders at all levels.
- Salesforce certifications, such as Salesforce Certified Experience Cloud Consultant, are a plus.
- Experience with other Salesforce products, such as Sales Cloud, Service Cloud, and Marketing Cloud
From:
Jaswanth,
Axiustek
jaswanth.k@msrtechnologies.com
Reply to: jaswanth.k@msrtechnologies.com