Oracle CC&B and Oracle Analytics Publisher
Location : Cedar Rapids, IA 52404
Hybrid
Duration : 6+ Months
Experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this position. Contractors will need to work onsite. Please limit submittals to local/regional resources.
Essential Duties and Responsibilities:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- •Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
- •Provides ongoing support, maintenance, and enhancements to existing and new software applications.
- •Performs troubleshooting of infrastructure systems affecting application performance.
- •Creates and maintains detailed application/program documentation.
- •Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
- •Collaborates with cross divisional team members to perform root cause analysis of complex problems.
- •Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
- •Works with vendors and business users to develop and implement software integrations.
- •Analyzes users’ business requirements in the development and modification of computer systems.
- •Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.
- •Troubleshoots and implements for non-enterprise applications and solutions.
- •Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
- •Performs related work as required.
Required Education and Experience:
- •Bachelor’s Degree in Information Technology,Computer Science, or related field and
- •Seven (7) to ten (10) years’ experience working with and maintaining enterprise level computer applications OR
- •An equivalent combination of education and/orexperience (i.e., one year of relevant full-time experience may substitute forone year of education).
- •Excellent written, verbal, and interpersonalcommunication skills.
- •Experience with Oracle-based applications, inparticular Customer Care & Billing and Oracle Analytics Publisher.
- •Proficiency with Microsoft Office and Visio.
- •Ability to work collaboratively with diverse populations.
Desired qualifications
- •Experience with process design, logical workflow analysis and design.
- •Experience with in-depth configuration, code, analysis, and output.
- •Extensive experience with Oracle and Oracle-based technologies.
- •Experience with Utilities in both support and processes.
- •Extensive experience troubleshooting problems and root cause analysis.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- •Computer systems and analysis of computerprograms.
- •Systems analytical practices and procedures.
- •Server and network operating systems
- •Project management principles
Skills in:
- •Managing multiple projects and deadlines;communicating delays.
- •Peer review and mentoring.
- •Assigning, prioritizing, monitoring, and reviewing work assignments.
- •Communicating effectively with internal and external stakeholders using both technical and non-technical language.
- •Attention to detail.
Ability to:
- •Maintain a high degree of confidentiality withsensitive information; maintain the confidentiality of information andprofessional boundaries.
- •Train and instruct others, including systems anduser-support personnel.
- •Evaluate vendor software for compatibility withcity-wide computer systems.
- •Respond to IT on-call emergencies.
- •Assess problematic issues and make appropriate judgment to correct issue.
- •Work cooperatively and maintain effective working relationships.
From:
Akbar,
Bits n Bytes Technologies Inc
akbar@bnbtechinc.com
Reply to: akbar@bnbtechinc.com