Hi,
I hope you are doing well.
I am Raj from NITYA Software Solutions Inc.
I’ve included below the job description, please let me know if you are interested, and reply with one updated resume, which I’ve expected.
Role: Principal Azure Customer Engineering Manager
- Managers deliver success through empowerment & accountability by modeling, coaching & caring.
- Model: Live our culture; Embody our values; Practice our leadership principles.
- Coach: Define team objectives & outcomes; Enable success across boundaries; Help team adapt & learn.
- Care: Attract and retain great people; Know every employee s individual capability and aspiration; Invest in the growth of others
- Set the vision for the team, create clarity on priorities, lead and support the team in delivering results
- Create an inclusive work environment where every employee can effectively engage and wants to be part of the team. Provide ongoing feedback that helps managers become better leaders.
- Remove barriers to agility to enable the team to shift priorities quickly without losing productivity.
- Lead a Customer Obsessed Mission Critical Delivery Organization:
- Ensure team and internal stakeholders across Microsoft deliver against capabilities aligned with Mission Critical offering promise
- Develop and execute strategy to upskill organization with skills required to adequately support Mission critical customers
- Establish connections, partner with and influence various senior internal stakeholders, as well as customer executives both reactively (driving the most complex and critical incidents to quick mitigation) and proactively (driving improvement plans for solutions resiliency, platform improvements, support execution, and customer health)
- Enable a customer obsessed environment where team members can relentlessly champion and advocate for our customers in representing their issues to engineering teams and be a change agent to develop innovative ways to resolve their issues.
- Build a team culture that thrives on customer obsession, where team members go above and beyond their immediate issue at hand to delight the customer and can predict and resolve the next issue before the customer reports it.
Thank you,
Rajkumar
EMAIL ID:rajkumar.v@nityainc.com
NITYA Software Solutions Inc.
From:
rajkumar,
NITYA Software Solutions Inc.
rajkumar.v@nityainc.com
Reply to: rajkumar.v@nityainc.com