Hi,
I hope you are doing well.
I am Raj from NITYA Software Solutions Inc.
I’ve included below the job description, please let me know if you are interested, and reply with one updated resume, which I’ve expected.
Role: Technical Support Analyst
As a Technical Support Analyst 2, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
Thank you,
Rajkumar
EMAIL ID:rajkumar.v@nityainc.com
NITYA Software Solutions Inc.
From:
rajkumar,
NITYA Software Solutions Inc.
rajkumar.v@nityainc.com
Reply to: rajkumar.v@nityainc.com