Title – ServiceNow Admin/Developer
Location– Miramar FL- Onsite – Local Only with DL
Duration – 6-12 month
Interview – Phone And Skype
Visa – GC-EAD OR H4, L2, E3 And Citizen Only
Client- Healthcare
Job Description –
Job Details
Work with business users to identify and refine business requirements and workflows. Providing ServiceNow configuration and customization assistance including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third-party software integrations. Gathering requirements across business units and working closely with the Service Now technical team for designing, configuring and customizing new applications and modules. Work with maintenance partner and their teams in USA/India to get the changes implemented in ServiceNow. Work with offshore team to manage key Servicenow project reporting into onsite director.
Primary Responsibilities:
Support of projects that will include process improvement initiatives and new process / application creation
Directly interacting with ServiceNow platform users
Developing innovative approaches utilizing ServiceNow
Required Qualifications:
Experience with ServiceNow Agile Management
Experience with ServiceNow Custom applications
Experience with support telecom and mobility.
Experience with process improvement Service Now.
Experience with Service Now access management.
Experience with Service Now identity management.
3+ years’ experience with ServiceNow configuration
Healthcare industry experience will be good
Familiarity with ServiceNow development
Proficient with ServiceNow reporting
3+ years of experience gathering and documenting requirements from Client / Business
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